A case of paradeep port trust was undertaken to understand and gain an insight into current working life policies and practices, as well as work. Also this chapter explains the various studies carried out in. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. Productivity and performance of an organization have a very strong relationship with quality of employee work life. The quality of work life qwl is getting greater proportions, due to advances of. Quality of work life is becoming an increasingly popular concept in recent times. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993. A study on quality of work life among employees open access. It was quickly realised that the volume of literature addressing the concept of quality in education, either as its prime focus or as a component of a wider focus, is vast. Quality of work life and organizational performance ilo. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. Shane moran 15004121 ma in hrm 2016 school of business, national college of ireland.
Heres a proven definition that will positively impact your everyday value and balance starting today. The paper attempts to explain in detail the relevance, its dimensions. It is identify the quality of work life in leopole apparels for. Work then becomes not a burden but a means by which the abilities of a person can find expression massproduction technology has made worker s job monotonous and it is of little meaning to him results of low q.
This article first focuses on the definitions of qwl, followed by various paradigms of qwl, which form the basic element of qwl in any organization. Quality of work life australian journal of business and. The data were collected in the month of jan 2014 feb 2014 scope of the study. Co questionnaire to evaluate training process doc download archive. Pose of the present study, the questionnaire was contex. This can include the quality of task completion, interactions and deliverables. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society.
If you continue browsing the site, you agree to the use of cookies on this website. In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization. Introduction this chapter details the origin and development of the concept of quality of work life, various theories, models and frameworks published by various authors, and its relevance to the current study. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock.
Keywords quality of work life, job career satisfaction, working. Work quality is a common consideration in managing the performance of programs, projects, vendors and individuals. Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. Pdf the paper seeks to understand the meaning and importance of. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. These examples are from the cambridge english corpus and from sources on the web. Qwl is a comprehensive program designated to improve employee satisfaction. The better and content workforce can lead to remarkable benefits in form of improved. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of employees. Lowe, phd, a thought leader in the arena of workplace health and productivity.
A large number of publications by various authors reflect the interest in this grey area. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. Quality of work life meaning, definition, principles. Quality of worklife questionnaire doc download citehr. For example, one of the qwl indicators is work life balance wlb.
Danna and griffin 1999 view qwl as definitions are cited here a hierarchy of. Quality of work life deals with various aspects of work environment, which. However, you can make sure that the quality of the dissertation online remains the same as with the expensive writing services or sometimes is even much better. Work life balance of employees information and library. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those. Quality of work life definition pdf to a large extent, people define themselves and others in terms of their work deci ryan, 1985. Quality of life is defined as the level of enjoyment in a persons life.
Quality of work life is an important factor that affects motivation at work ghosh, 1992. Definition the qwl as strategy of human resource management has assumed increasing interest and importance. L are absenteeism, low performance, poor morale and occasional sabotage. Extent to which employees can enhance their personal lives through their work environment and experiences. The intellectual pursuits have taken precedence over the physical efforts. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s. It is considered as an important strategy for high employee retention and high employee satisfaction. This is the first of a series of empirical reports that we will publish for you on an annual basis, each on a relevant and timely topic or theme.
At a minimum, a persons basic needs must be met for them to have a high quality of lifethey must be generally healthy, have enough to eat and have a place to live. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. Thus quality of work life in organisations is a major. Quality of work life is the quality of the content of relationship between employees and their total working environment with. Quality is the ability of a product or service to consistently meet or exceed customer expectations. Advancing and expanding worklife theory from multiple perspectives. Quality of work life denotes all the organizational inputs which aim at the employees satisfaction and enhancing organizational effectiveness.
The project has been undertaken in leo pole apparels at coimbatore. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Worklife definition in the cambridge english dictionary. Quality of work life qwl quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher.
Quality of work life the people involved get a sense of satisfaction in their work. Quality of work life has been emerging as an important concept when it comes to human resource maintenance. Despite the worldwide quest for worklife balance, very few have found an acceptable definition of the concept. Second definition 19691975 quality of work life approach. Almarshad college of business administration, northern borders university, saudi arabia abstract new strategies for attracting and retaining skilled workforce require organizations better evaluate quality of work life qwl of their. Conceptualization and empirical validation sultan o.
In most cases the precise definition of work life is missing. There is no simple or universally recognized definition of what performance is at the level of an. Pdf good quality of worklife is necessary for an organization to attract and to retain skilled and talented employees. Quality of work life qwl is defined as the extent to which an. Apr 10, 2010 hrm quality of work life slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. A measurement scale for evaluating quality of work life. This study is made attempt to analyses the quality of work life among employees. Quality of work life qwl and a clear way of computing it. An example of this challenging task is the recent project launched by. Please read each statement carefully and decide how much you agree or disagree with it.
Any opinions in the examples do not represent the opinion of the cambridge dictionary editors or of cambridge university press or its licensors. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Quality of work life programmes has two objectives. This survey has a series of questions that relate to your experiences as a working member of your organization.
Quality of work life and organizational performance mdpi. The quality of work life refers to all the organizational inputs that aim at the. Attention needs to be given to a the extent to which the workers assignments contribute to maintaining and expanding his capabilities, rather. The concept of quality is not apply to all goods and services created by human beings, but also for workplace where the employees were employed. Pdf understanding quality of work life in contemporary world. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Quality of work life programs has become important in the workplace for the following reasons. Qwl is sometimes considered as a subconcept of the broad concept of quality of life, which refers to the overall quality of an individuals life. Jun 28, 2017 work quality is the value of work delivered by an individual, team or organization. Qwl refers to the favorableness or unfavorableness of a total job environment of the people. A high quality of work life qwl is essential for organizations to continue to attract and retain employees.
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